Terms of Service

AQ Herbals provides herbal, wellness, natural food, personal-care, and related products through its website and other sales channels.

You agree to use our website only for lawful purposes. You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorized access to our systems
• Interfere with the operation or security of the website
• Copy, reproduce, or misuse our website content without permission
• Submit false or misleading information when placing an order

We make reasonable efforts to ensure that product descriptions, images, prices, quantities, and other information displayed on our website are accurate. However, product colors, packaging, labeling, availability, and appearance may vary slightly from website images. We reserve the right to correct errors and update product information when necessary.

When you place an order, you are making a request to purchase the selected products. We reserve the right to accept, reject, cancel, or limit an order when necessary, including in situations involving:

• Product availability
• Pricing or listing errors
• Incorrect customer information
• Suspected fraud or unauthorized activity
• Delivery limitations
• Other legitimate business or operational reasons

If we cancel an order that has already been paid for, any applicable refund will be processed according to our Refund & Return Policy.

Product prices are displayed on the website and may change without prior notice. Applicable delivery charges, taxes, or other fees may be added during checkout where applicable. Payment must be completed using the payment methods made available by AQ Herbals.

Our products are intended to be used according to their individual product descriptions, labels, directions, and warnings. Unless specifically stated otherwise, our products should not be considered a substitute for professional medical diagnosis, treatment, or advice. Customers should carefully read product labels and follow the recommended directions and precautions. If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have concerns about using a particular product, consult an appropriately qualified healthcare professional before use.

Individual experiences with herbal, wellness, food, and personal-care products may vary. AQ Herbals does not guarantee that every customer will experience the same results.

Unless otherwise stated, website content including AQ Herbals branding, logos, product images, product descriptions, graphics, text, videos, and website design is owned by or licensed to AQ Herbals and may not be reproduced, copied, modified, distributed, or commercially used without prior permission.

Our website may use third-party services such as payment processors, courier services, analytics providers, social-media platforms, or other technology providers. Their services may be governed by their own terms and policies.

To the extent permitted by applicable law, AQ Herbals shall not be responsible for losses arising from misuse of products, failure to follow product instructions, improper storage, unauthorized modification of products, or circumstances outside our reasonable control. Nothing in these Terms is intended to exclude any liability that cannot legally be excluded.

We may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised effective date.

These Terms shall be interpreted in accordance with the applicable laws of Pakistan.